skip to main content

General Information: (217) 383-3311

View All Locations

Ways To Get Care

A A

Visit HealthAlliance.org

Understanding Your Bill

24/7 Payment Line: Make an easy, automated phone payment at your convenience. Call (888) 712-2753 today.

Special note for patients receiving care from Carle BroMenn Medical Center, Carle Eureka Hospital, Carle West Physician Group, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital and all associated clinics:

This page explains the billing statement patients will receive for charges from Carle West Physician Group, Carle Physician Group, Carle Foundation Hospital, Carle Hoopeston Regional Health Center, and Carle Richland Memorial Hospital.

Charges with dates of service July 1, 2020 through February 26, 2021 provided at Carle BroMenn Medical Center and Carle Eureka Hospital will appear on a separate statement of hospital charges from Carle.

Charges with dates of service prior to December 2, 2023 provide at Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital and all associated clinics will appear on a separate statement of hospital charges from Carle Health.

Medical bills can be confusing or difficult to understand. Patient Financial Services Customer Service representatives are ready to help and offers several ways to get the help you need when you need it.
Patient Financial Services Customer Service representatives are available Monday through Friday from 8 a.m. to 5 p.m. at (888) 71-CARLE, (888) 712-2753.

Statement Page 1

1 2 3

1
Due date - Payments must be posted to your account no less than every 30 days.
2
Tear off this bottom portion of your bill and submit with your payment.
3
myEasyMatch Code - Use myEasyMatch Code to pay your bill online or include the number on your check if you mail in your payment.

Statement Page 2

4 5

4
Payment information - This page outlines different ways to pay as well as important information if you need help paying your bill. We also provide additional information about the types of charges that are included on the statement.
5
Area to fill out when paying by credit card - Use this area if you're mailing in a credit card payment. You can also make credit card payments at www.mycarle.com or over the phone at (888) 71-CARLE, (888) 712-2753.

Statement Page 3

6 7 8 9

6
Payments/adjustments - This column details payments or adjustments made by your insurance, and payments made by you.
7
Date of service
8
Description of services
9
Total balance due

Digital Bill

p1

1

P2

4 5

P3

6 7

Statement Page 4

6 7