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Billing and Financial Support

Services provided on December 2, 2023 or later for patients of Carle Health Methodist Hospital, Carle Health Pekin Hospital, Carle Health Proctor Hospital and all associated clinics in the Greater Peoria area may receive their bill in a different method than they've previously used. 

Pay Your Bill with MyCarle

Log in to your MyCarle account for more features:

  • View current balance and past statements.
  • Store payment sources for quick and easy payments.
  • Establish and manage payment plans.
  • Sign up for text and email reminders.
  • Change statement delivery preference.
  • View, save or print past statements and receipts.

Visit MyCarle

Pay by Phone

Use an automated phone service.

888-71-CARLE | 888-712-2753

Make a Payment as a Guest

Pay by entering patient information.

Make Payment

Patients in the Greater Peoria Area

For charges with dates of service prior to December 2, 2023, pay by phone by calling Patient Accounts at (844) 849-1260

Discuss Your Bill

Medical bills can be confusing. We're here to help. Our staff can help you understand your bill, answer insurance questions and set up payment plans.

CONTACT FINANCIAL SERVICES


Virtual Financial Consultation

Schedule a virtual financial consultation with a Carle representative to discuss your bill and ask questions. Appointments are virtual, with the option to use audio and video on your phone or computer. Book an appointment time most convenient for you.

SCHEDULE A VIRTUAL FINANCIAL CONSULTATION  


Financial Assistance

At Carle, we believe that the cost of healthcare should not stop anyone from receiving necessary care. If you're struggling to pay your bill, Carle offers financial assistance programs to provide discounted care to those who qualify.

Learn more about financial assistance programs

Ver documentos de asistencia financiera en español


Billing Resources

Transparent pricing and estimates

Understanding your bill

Answers to billing questions

Medical records


Health Plans

All patients are urged to verify their benefits and coverage with their insurance plan to determine whether services will be covered as in-network or out-of-network benefits.
VIEW CONTRACTED PLANS

Phone Scam Claims to be Carle

Occasionally, automated calls claiming to be Carle may try to request account information for an alleged overcharged bill. Carle will never place an automated call about a bill without first confirming we are speaking with the correct person with a live representative. If you have questions about a call, contact Patient Financial Services at (888) 712-2753 or use verified online payment tools through MyCarle for secure payment.