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COMMUNITY CULTURE OF QUALITY REDEFINING HEALTHCARE STAYING HEALTHY COVID-19 VIEW ALL

Culture of Quality Stories

Culture of Quality

06/12/2026

Carle Health recognizes team members who find creative solutions to benefit patients

Carle Health team members have a heart to improve things for patients and each other and are given latitude to think outside the box to develop creative solutions. The healthcare system, each year, rewards an individual team member, a leader and team that live the Carle Health Values by working creatively to support patients and each other.

Culture of Quality

04/27/2026

Carle Health focuses on clinical excellence, understanding, to improve patient experience

Carle Health remains committed to the belief that exceptional service depends as much on how you make the patient feel as what you do for them. During Patient Experience Week, we celebrate all team members who work with patients with proficiency and understanding every week of the year.

Culture of Quality

03/24/2026

Carle Health team members move mountains for patients

Carle Health team members regularly do whatever it takes to support patients, their families and each other. Each quarter, the healthcare system celebrates team members who do just that with Way to Be! awards.

Culture of Quality

10/13/2025

At Carle Health, teams demonstrate care, communication and teamwork for better patient outcomes

Carle Health knows that world-class care is more than clinical excellence. It's also compassion, effective communication and teamwork. Teams and individuals who showcase those skills to benefit patients are celebrated with the healthcare system's quarterly Way to Be! awards.

Culture of Quality

09/29/2025

Several Carle Health hospitals receive Get With The Guidelines® recognition for stroke care

Hospitals throughout the Carle Health system achieve 2025 Get With The Guidelines® recognition from the American Heart Association/American Stroke Association for high-quality care.

Culture of Quality

06/10/2024

Carle Health extends commitment to best care environment with new weapons detection system at CHMH

Carle Health is committed to strengthening security and emergency preparedness for patients, visitors, team members and everyone who counts on Carle Health for care. One way Carle Health is enhancing security is by installing a weapons detection system at the Emergency Department (ED) entrance of Carle Health Methodist Hospital.

Culture of Quality

02/15/2024

Will’s Garden receives 2023 Green Roof Award of Excellence

Will’s Garden, the rooftop garden at Carle Foundation Hospital, has received the 2023 Green Roof Award of Excellence in Extensive Commercial Projects.

Culture of Quality

12/20/2023

Carle Health RN goes above and beyond for his patients

Will Swanson, RN, went beyond the call of his position to help change the flat tire of his patient’s daughter to make sure his patient could get home safely.

Culture of Quality

04/26/2023

Exceptional patient experiences a highlight of Patient Experience Week

Patient Experience Week celebrates healthcare team members who positively impact patient experiences every day.

Culture of Quality

05/03/2021

Tradition of learning goes virtual with innovation and national speakers

The 65th annual Foundation Day focuses on innovation in patient care this year as national speakers take center stage.

Culture of Quality

03/05/2021

Patient Contact Center Meets Increased Calls Head On

Carle’s Patient Contact Center is challenging and rewarding for nimble employees focused on resolution with the first call.

About Us

Our mission is to serve people through high-quality care, medical research and education. Based in Urbana, IL, Carle Health is a vertically integrated health system with more than 11,000 employees.

Media Policy

Carle Public Relations will strive to cooperate with the media to the fullest extent possible. If information is not readily available, we will work to find an answer and return the call as soon as possible.

Contact Public Relations

The Public Relations department at Carle operates during normal business hours, Monday through Friday, 8 a.m. – 5 p.m. CST. To contact a staff member, please call the media information line at (217) 902-5201 or email publicrelations@carle.com.

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